Terms and Conditions

These Terms of Service ("Terms") govern your access to and use of the Athles platform ("Platform"), operated by Athles Limited ("we", "us", or "our"), a company incorporated in Hong Kong. By accessing or using the Platform, you agree to be bound by these Terms.

The Platform is currently in beta. Features may change, be withdrawn, or behave unexpectedly. We appreciate your understanding as we continue to develop the product.

1. ELIGIBILITY

You must be at least 16 years of age to use the Platform. By using the Platform, you represent that you meet this requirement. If you are using the Platform on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. YOUR ACCOUNT

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at support@athles.ai if you become aware of any unauthorised use of your account.

You agree to provide accurate, current, and complete information when creating your profile and to keep it updated. Misrepresentation of your identity, fitness level, or other profile information is a violation of these Terms.

3. THE PLATFORM AND ITS FEATURES

Athles is a fitness community platform that helps athletes find training partners, join sessions and groups, share training moments, and access AI-powered coaching. Key features include:

• Partner Matching: A compatibility scoring system that connects you with other athletes based on schedule, location, pace, goals, and training history
• Sessions and Groups: Tools to create, join, and manage training sessions and community groups
• Social Feed: A photo-based feed where you can share training moments, give kudos, and comment on others' posts
• AI Coach: An AI-powered assistant that provides personalised training guidance based on your Athles profile, in-app data, and derived training summaries from connected wearables (never raw health metrics such as heart rate, HRV, or sleep, and never Strava data)
• Wearable Integrations: Connections to third-party fitness services including Strava, WHOOP, Oura, Polar, Garmin and COROS

3.1 Campaigns, Credits and Rewards

Athles may run time-limited campaigns for members of selected groups. Each campaign may have its own dates, attendance requirements, scoring rules, tiers, prizes and eligibility conditions, which will be displayed in the Platform. Entry or attendance does not guarantee a prize.

Credits are a promotional loyalty balance with no cash value. They cannot be sold, transferred or exchanged for money. Credits are grouped by the calendar quarter in which they are earned and expire 24 months after the end of that quarter. Redemptions use the oldest-expiring credits first. Athles may, at its discretion, reinstate an expired batch once when requested within 30 days after expiry.

Rewards remain subject to availability, stock limits and any partner conditions shown at redemption. Athles may change or withdraw an unclaimed reward. A partner may collect a stated in-person cash co-payment, and physical rewards may be fulfilled by a third-party courier. Any carrier fee shown at redemption is collected by the courier and is not paid to or processed by Athles.

We reserve the right to modify, suspend, or discontinue any feature of the Platform at any time, with or without notice.

4. USER-GENERATED CONTENT

4.1 Your Content

You retain ownership of content you post on the Platform, including feed posts, photos, captions, comments, and messages ("Your Content"). By posting Your Content, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, display, and distribute Your Content within the Platform for the purpose of operating and providing the service.

4.2 Content Standards

You agree not to post content that:

• Is false, misleading, or deceptive
• Is defamatory, harassing, abusive, threatening, or discriminatory
• Infringes the intellectual property rights or privacy of any third party
• Contains nudity, sexual content, or graphic violence
• Promotes illegal activity or endangers the safety of any person
• Is spam, unsolicited advertising, or commercial solicitation
• Impersonates another person or entity

4.3 Our Rights to Remove Content

We reserve the right to remove any content that violates these Terms or our community guidelines, or that we determine, in our sole discretion, is otherwise objectionable. We may do so without prior notice. Users may report content that they believe violates these standards using the reporting feature within the Platform.

5. THIRD-PARTY INTEGRATIONS

The Platform allows you to connect third-party fitness services. Your use of those services is subject to their respective terms and privacy policies. We are not responsible for the actions or data practices of third-party services.

5.1 Strava Integration

Athles integrates with Strava under Strava's current API Policy. The integration displays Strava activity context only to the user who connected the account and may produce non-reversible personal training aggregates. Strava data is never used for partner matching, public performance summaries, or any AI feature.

Your use of the Strava integration is subject to the following, in accordance with the Strava API Agreement and API Policy (effective June 1, 2026):

• Strava data accessed through Athles is for your personal training use within the Platform
• You will not attempt to extract, scrape, or redistribute Strava data obtained through the Platform
• Strava data is never sent to, processed by, used to train, or used to operate any AI feature, including the Athles AI Coach. Our AI Coach operates solely on the information you enter into Athles and your Athles in-app activity. A separation in our systems ensures no Strava-sourced data reaches any AI model.
• Raw Strava activity data is cached only transiently and is not retained for longer than 7 days, in line with Strava's API Policy. We retain only non-reversible aggregate training metrics derived from this data to power your training history. All Strava activity data is deleted immediately when you disconnect Strava or delete your account, and activity deletions on Strava are reflected in Athles within 48 hours.
• If you delete an activity on Strava, that deletion will be reflected within the Platform within 48 hours
• You may disconnect your Strava account at any time via Settings, after which all Strava activity data will be deleted immediately
• You acknowledge that Strava may independently monitor and collect usage data related to your use of the Strava integration, in accordance with Strava's own Privacy Policy at www.strava.com/legal/privacy
• Your use of Strava data within the Platform must not violate Strava's Terms of Service at www.strava.com/legal/terms

Your Developer Applications terms of service disclaim all warranties on behalf of Strava as a third party service provider, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and exclude Strava from all liability for consequential, special, punitive, or indirect damages.

5.2 Other Integrations

WHOOP, Oura, Polar, Garmin and COROS integrations are subject to their respective terms. You may disconnect any integration at any time via Settings.

5.3 Wearable Data and Your Training Level

Wearable data and your training level. By connecting a device or platform, you authorize Athles, and where applicable our processor Terra, to access activity and health data for the purposes in our Privacy Policy. Athles calculates rounded performance summaries from up to the latest 20 qualifying activities. After five activities, these summaries and their confidence indication are visible to other members by default and may support matching. You can hide all orange verified performance metrics in Settings at any time. Raw health and activity data remains private. Strava is shown only in your own activity feed and is not used for these summaries or matching.

5.4 Anonymised Research Contributions

Help improve Athles is enabled by default for new and existing accounts. When enabled, Athles may use anonymised training data to train and evaluate its own matching and recommendation models. Strava data is excluded. You can opt out at any time in Settings > Privacy > Help improve Athles, without losing access to the service. Opting out stops future contributions; data already irreversibly anonymised cannot be linked back to your account for removal. This setting does not control a third-party AI provider’s data practices.

6. AI COACH

The AI Coach feature provides general training guidance and information based on your profile and training data. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified medical professional before starting a new training programme, particularly if you have any health conditions or concerns.

AI-generated responses may be inaccurate, incomplete, or not suited to your individual circumstances. You use the AI Coach at your own risk.

Derived training summaries and anything you type into the AI Coach are processed by a third-party AI provider. Athles does not operate that provider's models and cannot independently control its retention or model-training practices. The provider's terms may permit it to retain or use submitted data to improve its services or models. Until Athles operates its own model or uses an enterprise no-training service, do not enter sensitive information that is not needed for coaching.

7. COMMUNITY AND CONDUCT

Athles is a community built on mutual respect between athletes. You agree to interact with other users respectfully and in good faith. The following conduct is strictly prohibited:

• Harassment, bullying, or intimidation of other users
• Sending unsolicited commercial messages or spam
• Using the matching or messaging features for purposes unrelated to training
• Creating multiple accounts or impersonating other users
• Attempting to circumvent any security or access control feature of the Platform
• Scraping, crawling, or using automated means to access the Platform

Violation of these conduct standards may result in suspension or permanent termination of your account at our sole discretion.

8. INTELLECTUAL PROPERTY

All Platform design, branding, code, features, and aggregated data are the intellectual property of Athles Limited or its licensors. You may not copy, reproduce, modify, or distribute any part of the Platform without our prior written consent.

You retain ownership of your personal activity data and content. We do not claim ownership of your personal training records, profile information, or content you post.

9. BETA PLATFORM DISCLAIMER

The Platform is currently provided as a beta service. This means features may be incomplete, subject to change, or temporarily unavailable. Data may occasionally be lost or corrupted during the beta period. We recommend not relying on the Platform as your sole method of tracking critical training data during this period.

We will make reasonable efforts to notify users of significant changes, but we make no commitments regarding feature availability, uptime, or data persistence during beta.

10. DISCLAIMERS

The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• The Platform will be uninterrupted, error-free, or secure
• Any information provided, including AI Coach responses, is accurate, complete, or suitable for your circumstances
• Training partnerships formed through the Platform will be suitable, safe, or successful

Nothing on the Platform constitutes medical, fitness, nutritional, or professional advice. Physical exercise carries inherent risks. You assume full responsibility for your own training decisions and physical wellbeing.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable Hong Kong law, Athles Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of data, loss of revenue, personal injury, or property damage.

Our total aggregate liability to you for any claim arising out of or relating to these Terms or the Platform shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) HK$500.

Note: Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability. In such cases, our liability will be limited to the fullest extent permitted by law.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Athles Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Platform, Your Content, or your violation of these Terms.

13. ACCOUNT TERMINATION

You may delete your account at any time via Settings > Delete Account. Upon deletion, your personal data will be removed in accordance with our Privacy Policy.

We may suspend or terminate your account at any time if we reasonably believe you have violated these Terms, with or without prior notice depending on the severity of the violation. In cases of serious misconduct (e.g. harassment, illegal content), termination will be immediate.

14. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

Before initiating formal proceedings, we encourage you to contact us at support@athles.ai to resolve disputes informally. We will make reasonable efforts to respond within 14 days.

15. MARKETING COMMUNICATIONS

If you opt in, you agree to receive tips and offers about premium features from Athles by in-app message, email or push. Marketing consent is separate from accepting these Terms and is off by default. You can withdraw at any time in Settings, and every message includes a free opt-out.

16. CHANGES TO THESE TERMS

We may update these Terms from time to time. We will notify you of material changes via the Platform or by email at least 14 days before the changes take effect, where practicable. Continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Terms.

If you do not agree to the updated Terms, you must stop using the Platform and may delete your account.

17. CONTACT

For any questions about these Terms, please contact: